FAQs

What is the duration of each class?
The duration of each class will be between 45 – 50 mins.
Tue, 2 Apr, 2019 at 10:19 AM
Do I get a male or a female teacher?
If you are a male, the teacher taking your class will be a male and similarly for female students. Children up to the age of 13 can study with either ...
Sat, 12 Sep, 2020 at 1:05 AM
What is the cost of each class?
The cost of each class (50 minutes) is US$6.50 for students enrolled Aug 27, 2021. Students who enrolled on or after Aug 27, 2021 pays the new price: ...
Sat, 28 Aug, 2021 at 12:25 AM
How will the teacher contact me for my first class?
Once you enrol, your Name and class link automatically appears on teacher's home screen. The teacher is also notified via email that a new student is ...
Mon, 7 Sep, 2020 at 2:22 PM
What materials do I need to have with me for my class?
We recommend that you have a note book, pencil and your own Qur’an mushaf with you during each class.
Tue, 2 Apr, 2019 at 10:35 AM
What do I do if I cannot make it for a class?
If you are not able to make it for a class you should notify Student Care by sending an email to info@tanzeel.org, noting within it the reason for your in...
Mon, 7 Sep, 2020 at 2:23 PM
I intend to go on Hajj. I will be away for a few weeks. What do I do?
If you intend to go on Hajj / Umrah or vacations but keep your spot with your teacher, we recommend that you let us know. Create a support ticket from you...
Mon, 7 Sep, 2020 at 2:26 PM
I intend to take a holiday, do I need to pay for the classes?
As a student you should try and attend your classes to the best of your ability. If you are unable to do so, please notify Student Care by sending an email...
Mon, 7 Sep, 2020 at 2:30 PM
How will the classes take place during Ramadan and Eid?
There are no classes during Ramadan and both Eid ul Fitr and Eid ul Adha. Please refer to the Student Policies & Procedures for further details.
Tue, 2 Apr, 2019 at 10:36 AM
I wish to change my class day and time. Who do I contact?
You do not need to contact anyone in order to change your class day and/or time. You can amend your class schedule on the Learning Zone based on availabil...
Mon, 12 Oct, 2020 at 4:17 PM